This service is temporarily unavailable. We are busy upgrading PlanViewer and expect to be back by 3am BST 11th May 2025.

We apologise for any inconvenience and appreciate your patience.

If you have a general enquiry, you can contact Fidelity's Pensions Service Centre via email at pensions.service@fil.com. Please include the name of your employer and/or the name of your pension plan in your email.

The Pensions Service Centre is open 8am to 6pm, Monday to Friday. We aim to respond to customer emails within 24 hours.